FAQs

CMOCMO Laundry Detergent Sheets Hero Ingredients: Enzymes - Powerful enzymes to lift stubborn set-in stains. Formulated to effectively remove protein stains including food (eggs, baby formula, dairy products), blood, sweat, mud & dirt. Sapindus Mukurossi - Commonly known as "soap nuts" produces a foam and works as a natural surfactant to trap dirt and remove it. Camilla Japonica - A natural softener and degreaser. Cold-pressed oil sourced from the seeds of a plant native to Japan. Kaolin - Highly absorbant cleanser and deodorizer. This mineral clay helps give our sheets their shape. Sunflower Seed Oil - Protects fabrics from discoloration and naturally softens. Full Ingredient List: Sodium Lauryl Sulfate, Kaolin, Glycerin, Water, PVA, Lauryl Glucoside, Cocoamidopropyl betaine, Lauramidopropylamine oxide, Sodium Citrate, Citric acid, Tetrasodium glutamate diacetate, Helianthus annuus (sunflower) seed oil, Sapindus Trifoliatus fruit extract, Camellia Japonica seed oil, Sodium bicarbonate, Enzymes Free From: Parabens, Phthalates, Optical Brighteners, Dyes, Phosphates, Formaldehyde, 1,4 dioxane, Starch.

Yes, CMOCMO Laundry sheets are a great choice for people with sensitive skin or allergies. They are formulated to be hypoallergenic and free from common irritants, such as non-fragrances, dyes, and harsh chemicals. This makes them gentle on the skin and less likely to trigger allergic reactions or skin sensitivities. Many of your customers with sensitive skin have reported that Kind Laundry sheets are a suitable option for them, as they leave no irritating residue on clothing and are designed to be non-irritating. However, as with any new product, it's a good practice to test a small, inconspicuous area of clothing or fabric first to ensure there are no adverse reactions. If you or someone in your household has specific skin concerns or allergies, it's always a good idea to consult with a dermatologist or allergist for personalized advice.

If you want to try our detergent strips but don't want to commit to a full box yet, we offer a Travel Pack which contains 6 strips/loads.

Whether you have a front-load or top-load washing machine, we recommend placing it directly in the machine, in between your clothes.

The number of CMOCMO Laundry sheets you should use depends on the size of your laundry load and how soiled your clothes are. Typically, for a standard-sized load of laundry, one sheet is sufficient. However, for larger or heavily soiled loads, you can use two sheets to ensure effective cleaning. Here's a general guideline: Small load or lightly soiled clothes: 1 sheet Standard load or moderately soiled clothes: 1 sheet Large load or heavily soiled clothes: 2 sheets Best of all, our laundry sheets are designed to be highly concentrated and effective, so you can adjust the number of sheets based on your specific laundry needs. If you're uncertain, starting with one sheet is a good practice, and you can increase it if necessary. If you have any more questions or need further assistance, please feel free to email us at info@cmocmo.shop.

No, our Kind Laundry sheets are not starch-based. They are made from a unique blend of biodegradable ingredients that do not include starch. These ingredients are designed to effectively clean your laundry without leaving any residue or unwanted scents behind.

Yes. Since CMOCMO Laundry strips do not contain a concentration of suds, as you'd normally find with most liquid or powder detergents, it will also work effectively in high-efficiency washing machines.

Yes, you can use CMOCMO Laundry detergent sheets for hand washing your clothes, they are formulated to be gentle on your skin. CMOCMO Laundry sheets are designed to dissolve completely in water, making them suitable for hand washing without leaving any residue on your clothes. They are gentle on fabrics and effective at removing dirt and stains.

Yes, cmocmo Laundry sheets are safe to use with all types of fabrics, including delicates and activewear. They are formulated to be gentle on clothes while effectively cleaning and removing stains. Here are some tips for using CMOCMO Laundry sheets with different types of fabrics: 1. Delicates: CMOCMO Laundry sheets are suitable for delicate like silk, lace, and lingerie. Use a lower water temperature and a gentle cycle when washing delicates to help preserve their quality. 2. Activewear: CMOCMO Laundry sheets are a great choice for activewear, including workout clothes and sports gear. We recommend adding in extra detergent sheets for a good clean. They effectively remove sweat, odors, and stains without damaging the fabric's moisture-wicking properties. CMOCMO Laundry sheets are designed to be hypoallergenic and free from harsh chemicals, making them safe for sensitive skin as well. Always remember to follow the care instructions on your clothing labels for the best results.

Your subscription offers convenience and flexibility. With each shipment, you'll receive your chosen products with a 15% discount applied automatically. You have the freedom to customize your subscription according to your needs. You can change the frequency of deliveries to every 2, 3, or 4 months, or even pause it temporarily if needed. Additionally, you can swap products within your subscription to try different options. If you have any questions or need assistance managing your subscription, our customer support team at help@cmocmousa.com.

To manage your subscription, log in to your account on our website and navigate to the "Subscription Management" section. From there, you can view details of your current subscription, including delivery frequency, upcoming shipments, and billing information. Depending on the options available, you can modify (change the delivery frequency), or cancel your subscription. From your subscription dashboard, you can skip, edit the products/variants, change the frequency of your delivery (by clicking the More menu), and also edit your shipping address and payment method If you need further assistance, feel free to contact our customer support team for help at help@cmocmousa.shop.

ertainly! If you find that you have too much product and would like to adjust the frequency of your shipments, you can easily do so. Simply log in to your account and navigate to the subscription settings. From there, you can modify the frequency of your shipments to better suit your needs. If you need any assistance with this process, feel free to reach out to our customer support team at help@cmocmousa.com.

Absolutely! You can purchase products without committing to a subscription at any time. Simply visit our website and make a one-time purchase. However, we encourage you to consider our flexible subscription option, which allows for easy adjustments, pauses, or cancellations to suit your needs.

Certainly! You have the flexibility to skip or delay your next subscription order. Simply log in to your account and navigate to the subscription settings. From there, you can easily manage your upcoming orders and choose to skip or delay as needed. If you encounter any difficulties or have further questions, our customer support team is always available to assist you.

To swap or edit your order for the 32-pack product, simply log in to your account on our website. From there, navigate to your order history or subscription settings, where you'll find options to modify your order. If you need any assistance or have specific requests, feel free to reach out to our customer support team at help@cmocmousa.com, and we'll be happy to help you with the process.

To update your credit card information for payment, simply log in to your account on our website. Navigate to the payment or billing section, where you'll find options to edit or update your credit card details. If you encounter any difficulties or have further questions, please don't hesitate to reach out to our customer support team for assistance at help@cmocmousa.com.

To update your shipping address, simply log in to your account on our website. Navigate to the shipping or address section, where you'll find options to edit or change your shipping address details. Ensure to save the changes to ensure your future shipments are sent to the correct address. If you have any questions or encounter any issues, feel free to reach out to our customer support team for assistance at help@cmocmousa.com.

To adjust the next order date, log in to your account on our website. Navigate to the subscription settings or order details section, where you can modify the scheduled date for your next order. Once you've selected the desired date, be sure to save the changes to ensure your order is processed accordingly. If you need further assistance or encounter any challenges, don't hesitate to reach out to our customer support team for help at help@cmocmousa.shop.

If your product is damaged or defected, please kindly email us with the subject line “Return: Damage or Defected item with your order #” along with a photograph so we can immediately look into sending you a new one. Once we received your information and it is sufficient, we will reship a new one within 2 business days. If you're not satisfied with our product for any reason, simply email us for a full-refund. Our no hassle 60 Day Satisfaction Guarantee full-refund is only applicable to the first time single box purchase. If you have never tried Kind Laundry before, we highly recommend you purchase the single box first before purchasing the 3, 6, 10 box bundles or subscriptions. Refunds are only applicable to detergent sheets and exclude all accessory items. If you have further inquiries, please contact: help@cmocmousa.com Shipping Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.